There is no wrong reason to reach out.
People contact Eldwi for many reasons: a question about a city, a wellness stay, a medical treatment, a Custom Plan, or simply where to begin. Wherever you are in your thinking, we are glad to hear from you.
Share your situation
The details below help us understand your situation and reply with something relevant, not generic. Fields marked with an asterisk are required.
We correspond by message and email only. No phone call and no personal documents are required to begin. Your message is read only by the Eldwi team and used only to respond to your enquiry.
HEAD OFFICE
432/165 Moo 2, Chiang Mai Ring Road, San Phi Suea Subdistrict, Chiang Mai District, Chiang Mai 50300
HOURS
Mon-Fri 9:00 am - 5:00 pm
Saturday 9:00 am - 2:00 pm
Sunday Close
Eldwi is a Thai company. Our team has lived and worked in Germany for many years, which shapes how we understand the questions our clients bring to us.
This is our head office. We do not currently offer walk-in consultations. Every conversation begins with a message arranged around your preferred time.
Before you begin
What people usually ask before writing to us.
Do I need to know which Plan is right for me?
No. Many people write to us before deciding. We are glad to help you think it through, based on your situation.
Is my information kept private?
Yes. Your message is read only by the Eldwi team and used only to respond to your enquiry. Recommended contacts do not receive your details from us.
Can I speak with someone by phone?
We currently correspond by message and email only. This lets us read your situation carefully and reply with something considered, rather than a quick call.
Do you write back in German?
Yes. Our team is comfortable corresponding in German or English, whichever you prefer.
This website is prepared as a starting point for decision-making only. Information does not constitute legal, financial, or medical advice. Information is accurate as of May 2026 and may change. Eldwi recommends consulting appropriate specialists before any final decision. Providers listed in Personal Plans are contacted and paid directly. Eldwi does not act as agent or accept liability for services provided by listed providers. Eldwi.com is operated by Entiverse Co., Ltd., Chiang Mai, Thailand.